MBTA Widgets – Support

MBTA Widgets provides real-time MBTA arrival times through home screen widgets, Lock Screen previews, and Dynamic Island Live Activities.

Contact

Email: ramini.p@northeastern.edu

Quick Help

• Widget not updating → reopen the app or re-add the widget
• Dynamic Island not showing → start it from the app using “Show on Island”
• Incorrect data → check internet connection and try again

Privacy Policy – MBTA Widgets

Effective Date: April 23, 2026

Consent

By using MBTA Widgets, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please discontinue use of the app.

Purpose

This Privacy Policy explains how we collect, use, and protect information when you use MBTA Widgets. We are committed to being transparent about our data practices and keeping your information safe.

1. Information We Collect

We collect limited, non-personal, anonymous data to improve app performance and reliability:

• Anonymous device identifier (UUID)
• MBTA usage data (routes, stops, directions viewed)
• API performance data
• App usage timestamps
• Widget refresh activity
• User preferences, including favorite stops and routes (stored locally on device)

For Live Activities:

• APNs push token (temporary)
• Route and stop details
• Direction and destination
• Arrival timestamps

2. Information We Do NOT Collect

• Name, email, phone number
• Location data
• IP address
• Payment information
• Contacts, photos, or files

3. How We Use Information

• Deliver real-time transit updates
• Monitor API performance
• Fix bugs and improve reliability
• Understand usage patterns to improve the app experience

4. Data Storage

• Supabase: anonymous analytics
• Firebase: temporary Live Activity processing
• On-device: user preferences and favorites

5. Third-Party Services

MBTA Widgets uses the following third-party services. Any data shared with these services is anonymous and processed in aggregate.

• MBTA API
• Firebase
• Supabase
• Google Forms

We encourage you to review the privacy policies of these third-party services.

6. User Rights

No account is required. Data is anonymous. You can stop data collection by uninstalling the app.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this page periodically. Continued use of the app after changes constitutes acceptance of the updated policy.

8. Contact

If you have questions or concerns about this Privacy Policy, please contact us:

Email: ramini.p@northeastern.edu